Returns and cancellations

Return? We don't make a problem of it!

Still not satisfied with your product, or ordered the wrong product, then returning is no problem.

Send an email with your order number to and we will look for a suitable solution together with you. In almost all cases, WTW-filtersOnline B.V. be responsible for the return costs.

If it is not possible to order the correct filters, WTW-filtersOnline B.V. transfer the full amount to you within 5 days after receiving the return shipment.

WTW-filtersOnline B.V. uses a number of guidelines for a return shipment.

  • You have 90 days after you have received your order to return the product / order

  • The order can be returned if the filters are unused and undamaged, an opened package is no problem.

  • WTW-filtersOnline B.V. takes care of the shipping label and pays the return costs. You bring the package to the DPD ParcelShop in your area.
Compare products Delete all products

You can compare a maximum of 3 products

Hide compare box
By using our website, you agree to the usage of cookies to help us make this website better. Hide this message More on cookies »